Privacy Policy

1. Introduction

This Privacy Policy explains how Jonethan.Automation & Design ("we", "our", or "us"), founded and operated by Akshay Kale, collects, uses, and safeguards information when you visit our website (jonethan-design), submit an inquiry through our contact form, or communicate with us via WhatsApp, phone, or email.

We are based in Maharashtra, India and work remotely with business clients across India and internationally. We respect your privacy and are committed to handling your information transparently and responsibly.

2. Information We Collect

We collect information directly from you when you choose to reach out to us:

• Contact Form Information: Your name, phone/WhatsApp number, requested service area (Dashboard & CRM, AI Automation & Chatbot, Website, App Development, Software Development, or other custom requirements), and your project description.
• Direct Communication Data: Any information, business workflow details, sample data, or project specifications you share with us during phone calls, WhatsApp conversations, or video demos.
• Basic Technical Logs: Standard web server logs collected automatically by hosting providers (such as browser type, operating system, and timestamp) solely for website performance, uptime, and security monitoring. We do not use intrusive third-party advertising tracking cookies.

3. How We Use Your Information

The information you provide is used strictly for legitimate business and project delivery purposes, including:

• Responding promptly to your project inquiries and scheduling free discovery/demo sessions.
• Assessing technical requirements, scoping workflows, and preparing project proposals or quotations.
• Building, testing, delivering, and supporting custom AI voice agents, WhatsApp chatbots, CRM dashboards, websites, and software applications.
• Providing ongoing client support, workflow maintenance, and service improvements.

We do not sell, rent, monetize, or trade your personal or business information with any third-party marketers or data brokers.

4. WhatsApp & Phone Communication

Our website utilizes direct WhatsApp click-to-chat links and a clickable Call Now button (+91 8329154191) to provide fast, convenient communication. When you click these links or submit our contact form:

• You initiate a direct, one-on-one conversation with Akshay Kale.
• WhatsApp communications are transmitted over WhatsApp's platform and are subject to WhatsApp's own terms of service and end-to-end encryption.
• We only message or call you in response to your explicit inquiry or ongoing project discussions. We do not engage in automated spam or unsolicited mass marketing campaigns.

5. Data Retention & Security

We retain your contact details and project correspondence only for as long as necessary to fulfill the business purposes for which they were collected, support ongoing client relationships, and comply with applicable accounting and legal requirements. We take reasonable operational and technical precautions to safeguard all client communication against loss, misuse, or unauthorized access.

6. Third-Party Links & Demo Services

Our website includes links to external platforms, including our social media profiles (LinkedIn, Instagram), Google Drive video demo walkthroughs, and live client websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage you to review their respective privacy notices when visiting external sites.

7. Your Rights & Choices

You have full control over your contact information. At any time, you may request to:

• Confirm what contact details we hold regarding your inquiry.
• Update or correct your phone number, name, or project specifications.
• Request the deletion of your inquiry details and correspondence from our records.

To make any such request, simply message or call us at the contact details provided below.

8. Contact Information

If you have any questions or feedback regarding this Privacy Policy or how your information is handled, please contact: